At Jorra Hike, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.

1. Information We Collect

We collect the following information when you browse or place an order on our website:

  • Name

  • Shipping Address

  • Phone Number

  • Email Address 

  • Any additional information you provide voluntarily  

We do not collect or store any payment details, as we only offer Cash on Delivery as a payment method.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order status or inquiries

  • Provide updates about new products, promotions, or services  

  • Improve our website and customer service

Your information is used solely for order fulfillment and customer support purposes.

3. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

4. Your Privacy Choices and Opt-Out Instructions

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of promotional emails or messages

To opt out of marketing communications, you can:

  • Click the unsubscribe link in any promotional email, or

  • Contact us directly at [email protected] with the subject line: Opt-Out Request

We will process your request within 3–5 business days.

5. Cookies and Tracking

We may use basic cookies to improve your browsing experience, such as remembering your preferences or tracking page performance. These cookies do not store personal or sensitive data.

If you prefer not to accept cookies, you can adjust your browser settings to disable them.

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Changes will be posted on this page, and your continued use of our site implies acceptance of those changes.

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at [email protected].